Cot Delivery T&Cs

BABY’S HYPERSTORE PTE LTD


COT DELIVERY 
TERMS AND CONDITIONS

 

1. Customer is responsible for clearing their area before arrival of the new furniture for a conducive set up environment. In an event where the space is not cleared prior to delivery arrival, there would be a charge for rescheduling of delivery service. 

  • Change of delivery date must be requested via the customer service hotline at least 3 business days before the scheduled delivery date. Failure to do so will incur a $30.00 administrative fee.
    • Business hours are:
      -    Mon to Fri - 10am to 6pm
      -    Sat, Sun & PH – Closed
    • Customer is required to pay in full the administrative prior to delivery.

 

2. An administrative fee of $30.00 will be charged in an event of unsuccessful delivery.

  • Customer is required to pay in full the administrative prior to delivery.

 

3. Customer or an adult (above 18 years old) must be present to accept and sign the delivery confirmation form.

  • Not applicable for courier/third party delivery services.
  • Not applicable for contactless delivery.

 

4. Good(s) will be delivered within 14 days from date of purchase, but could be up to 21 days during peak periods (excluding indent order). 

 

5. If the delivery personnel is unable to send good(s) to your location via the elevator at the point of delivery, e.g. good(s) is unable to fit into elevator, elevator breakdown, refusal of elevator access by building management etc., Baby’s Hyperstore will assess (at our own discretion) the feasibility of the good(s) being carried up via the staircase in a non-hazardous manner. Should delivery via staircase be deemed safe, additional charges will be as follows:

  • Additional S$10.00 per each item per level transported starting after 2nd storey in a non-lift-accessible storey. Fees also apply to stairs within landed properties or HDB maisonettes. 

 

6. With approval from Beblum, Baby’s Hyperstore, in its discretion, may accept a customer’s written request for an exchange (i.e. change of mind) after delivery if the following conditions are met:

  • Request must be made within (3) business days of the Delivery Date.
  • Physical receipt must be presented.
  • All items (including bundle item(s) and free gift(s) MUST be in re-saleable condition (i.e. in original condition with tags and packaging intact and has not been used).
  • Customer agrees to pay $80.00 return delivery fee upon Baby’s Hyperstore acceptance of exchange request.
  • Customer is required to pay the return delivery fee prior to delivery

 

7. Baby’s Hyperstore Pte Ltd reserves the right to change any of the above conditions without prior notice.